Support

Contact Support

The fastest way to reach us is by email. We aim to respond within [24–48 hours] on business days.

Email: Support@IT4TW.com

When you contact us, include your device type, app version (if applicable), and a brief description of the issue.

Common Topics

• Flight Crew app questions or bug reports
• Account or profile issues
• Leaderboard, scores, or progress questions
• IT4TW travel content requests or corrections
• Business or collaboration inquiries

Submit a Bug or Issue

If you find a bug in the Flight Crew app or see something broken on the website, please include:

• What you were trying to do
• What happened instead (error message, crash, wrong behavior)
• Your device and OS (for example, iPhone 15 / iOS 18)
• App version (from the App Store or in-app settings)
• Any screenshots or screen recordings, if possible

Send these details to Support@IT4TW.com].

Feature Requests & Feedback

We welcome feedback and new feature ideas for Flight Crew or IT4TW. Let us know:

• What you’d like to see added or improved
• Why it matters to you as a player or traveler
• Any examples from other apps or games you like

Email your ideas to Support@IT4TW.com] with the subject line “Feature Request”.

Social & Updates

Follow for updates, sneak peeks, and announcements:

• Instagram: @FlightCrewGame
• Website: IT4TW.com/FlightCrew