Privacy Policy | In Town 4 The Weekend / Flight Crew

1. Who We Are

This Privacy Policy explains how IT4TW LLC (“we”, “us”, or “our”) collects, uses, and shares information when you use:

Our websites, including IT4TW.com, InTown4TheWeekend.com and related pages
Our mobile apps, including Flight Crew
Our email newsletters, social channels, and other online services that link to this Privacy Policy

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information you provide

We may collect:

Contact details (name, email address, social media handle)
Messages or other information you send us (feedback, survey answers, support requests)
Account information if you create an account (username, basic profile details, preferences)
Payment-related information for purchases, usually processed by third-party providers

2.2 Information collected automatically

When you use our sites or apps, we may automatically collect:

IP address, browser type, device type, operating system
Pages or screens viewed, links clicked, and the time and date of your visits
Analytics data from tools such as Google Analytics or similar platforms

2.3 Information from third parties

We may receive information from:

Social media platforms if you interact with our content or log in through those platforms
Service providers such as email platforms, analytics providers, and payment processors

3. How We Use Your Information

We use the information we collect to:

Operate, maintain, and improve our websites, apps, and content
Personalize your experience and show relevant travel and lifestyle content
Respond to your messages and support requests
Send updates, newsletters, and marketing (if you choose to receive them)
Analyze usage and trends to improve features and performance
Detect, prevent, and address fraud, abuse, or security issues
Comply with legal obligations and protect our rights and the rights of others

4. Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, and similar technologies to understand how you use our services, remember your preferences, and measure the effectiveness of our content and campaigns.

You can typically remove or reject cookies through your browser settings. If you disable cookies, some features of our services may not work properly.

5. How We Share Information

We do not sell your personal information. We may share information:

With service providers who help us operate our services (hosting, analytics, email, payments)
When required by law, legal process, or to protect our rights and users
In connection with a business transfer such as a merger, acquisition, or sale of assets

6. Data Retention

We keep personal information only as long as necessary to provide our services, meet legal obligations, and resolve disputes. We may retain non-personal, aggregated, or anonymized data for longer.

7. Your Choices and Rights

Depending on your location, you may have rights to:

Access the personal information we hold about you
Request corrections of inaccurate information
Request deletion of certain personal information
Opt out of marketing emails by using the “unsubscribe” link in our messages

To make a request, contact us using the information below.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can remove it.

9. International Users

If you access our services from outside the United States, your information may be processed in countries that may have different data protection laws. We take steps to protect your information in accordance with this policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above. Material changes may be announced through additional notice, such as a banner or email.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

IT4TW LLC
2423 SW 147th St Suite 2255
Miami, FL 33185
Email: Support@IT4TW.com

12. Flight Crew App-Specific Information

This section provides additional details about how we collect, use, and protect information specifically when you use the Flight Crew mobile app.

12.1 Information We Collect in Flight Crew

When you use the Flight Crew app, we collect the following information:

Account Information:

Email address and display name (when you sign in using Sign in with Apple)
User ID for account management and cloud save functionality
Authentication tokens (stored securely and used only for app functionality)

Gameplay Data:

Game progress, saves, and achievements (stored securely in the cloud to enable cross-device synchronization)
Social share events (when you choose to share achievements or milestones)
Leaderboard entries (if you choose to participate in leaderboards)
In-app purchase history (processed by Apple; we receive purchase confirmations only)

Optional Data (collected only with your explicit consent):

Location Data: If you enable "Share city for suggestions" in the app settings, we may collect city-level location data to suggest nearby missions and connect you with local players. Location data is optional and can be disabled at any time in Settings → Privacy Settings.
Analytics Data: If you enable "Allow gameplay analytics" in the app settings, we collect anonymous gameplay metrics to improve the app experience. This includes feature usage, gameplay patterns, and performance data. Analytics are optional and can be disabled at any time. We do not use analytics to identify individual users.
Personalized Recommendations: If you enable "Personalized recommendations" in the app settings, we use your gameplay data to tailor content and rewards to your activity. This feature is optional and can be disabled at any time.

12.2 How We Use Your Information in Flight Crew

We use the information collected in Flight Crew to:

Cloud Save Functionality: Sync your gameplay progress across multiple devices when you sign in
Game Features: Enable leaderboards, achievements, and social sharing features
App Improvement: Analyze anonymous usage data (if you consent) to improve gameplay, fix bugs, and add new features
Personalization: Provide personalized mission suggestions and rewards (if you consent)
Location-Based Features: Suggest nearby missions and local connections (if you consent to location sharing)
Account Management: Maintain your account, process your requests, and provide customer support

12.3 Third-Party Services Used by Flight Crew

Flight Crew uses the following third-party services to provide functionality:

Supabase (Backend Service Provider):

We use Supabase (https://supabase.com) as our backend service provider to store your gameplay data, account information, and enable cloud save functionality.
Supabase hosts and processes your data on secure servers.
Supabase's Privacy Policy: https://supabase.com/privacy
Supabase provides the same or equal protection of user data as stated in this privacy policy.
Data shared with Supabase includes: user account information, gameplay progress and saves, social share events, and leaderboard entries.

Sign in with Apple (Authentication Service):

When you authenticate using Sign in with Apple, Apple processes your authentication.
We receive your email address and display name (if you choose to share it) from Apple.
Apple's Privacy Policy applies to Sign in with Apple: https://www.apple.com/privacy/
We do not receive your Apple ID password or access to your Apple account.

Apple App Store (Payment Processing):

All in-app purchases are processed by Apple through the App Store.
We do not collect, store, or process your payment information.
We receive purchase confirmations from Apple to grant in-app content.
Apple's Privacy Policy applies to payment processing: https://www.apple.com/privacy/

12.4 Cloud Save and Data Synchronization

Flight Crew offers cloud save functionality that allows you to access your gameplay progress across multiple devices. When you sign in using Sign in with Apple, your gameplay data is automatically synced to our secure cloud servers (hosted by Supabase). This includes:

Game progress and saves
Achievements and milestones
In-app purchase entitlements
Settings and preferences

You can disable cloud saves by signing out of the app, though this will prevent cross-device synchronization. Your local progress will remain on the device, but it will not sync to other devices.

12.5 Your Rights and Choices in Flight Crew

You have the following rights and choices regarding your data in Flight Crew:

Revoke Consent for Optional Data:

You can change your data sharing preferences at any time by going to Settings → Privacy Settings in the app.
You can disable location sharing, analytics, or personalized recommendations individually.
Changes take effect immediately.

Access Your Data:

You can view your gameplay progress, achievements, and account information within the app.
To request a copy of your data, contact us at Support@IT4TW.com.

Delete Your Account and Data:

You can permanently delete your Flight Crew account and all associated data at any time:

Open the Flight Crew app
Navigate to Settings (accessible from the Profile screen)
Tap "Delete My Account" in the Account section
Read the confirmation message
Tap "Delete Account" to confirm

What Gets Deleted:

All your gameplay progress and saves
Your account information
Your leaderboard entries
Your social share history
All associated data stored on our servers

Important Notes:

Account deletion is permanent and cannot be undone.
You will be signed out of the app immediately.
Local app data on your device will be cleared.
Data is typically removed from our servers within 30 days of your deletion request.
In-app purchases are managed by Apple and may be restorable through Apple's purchase restoration system, but your account and progress will be permanently deleted.

Opt Out of Marketing:

If you receive marketing emails from us, you can unsubscribe using the "unsubscribe" link in the email.
Marketing communications are separate from essential app functionality communications.

12.6 Data Retention for Flight Crew

We retain your Flight Crew data as follows:

Active Accounts: We retain your data as long as your account is active and you are using the app.
Deleted Accounts: When you delete your account, we remove your data from our servers within 30 days.
Inactive Accounts: If your account is inactive for an extended period, we may delete it in accordance with our data retention policies.
Legal Requirements: We may retain certain data longer if required by law or to resolve disputes.

12.7 Children's Privacy and Flight Crew

Flight Crew is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at Support@IT4TW.com so we can delete it.

If you are between 13 and 18 years of age, please review this Privacy Policy with your parent or guardian to ensure you understand how we collect and use your information.

12.8 Changes to Flight Crew Data Practices

If we make material changes to how we collect or use data in Flight Crew, we will:

Update this Privacy Policy with the "Last updated" date.
Notify you through the app or by email if you have provided your email address.
Provide additional notice for significant changes, such as new data collection practices.