Flight Crew Privacy Policy

Flight Crew uses account and gameplay data to save progress, provide multiplayer and social features, process purchases, and keep the community safe. We do not sell personal information. Apple’s App Tracking Transparency permission controls tracking access used by integrated Meta sharing services.

1. Who We Are

This policy describes how IT4TW ("IT4TW," "we," "us," or "our") handles information in the Flight Crew mobile game, website, and related services (collectively, the "Service").

2. Information We Collect

Account information

When you use Sign in with Apple, we receive an account identifier and, if you choose to provide them, your name and relay or account email address. Apple does not provide us your Apple ID password.

Profile and gameplay information

We process your display name, username, optional biography and social handle, avatar selections, age selected for gameplay, chosen city and country, game progress, education, career, finances, assets, trips, achievements, missions, relationships, crews, rankings, save files, and other choices you make in the game. Financial values in Flight Crew are fictional in-game values.

Social and user-generated content

If you use Explorer social features, we process crew names and membership, chat messages, invitations, public profile information, blocks, and reports. Public profile, ranking, and public crew information may be visible to other players. Do not include sensitive personal information in public fields or messages.

Purchases and sharing

Apple processes App Store purchases. We receive product, entitlement, transaction, and restore status needed to provide purchases, but we do not receive your full payment-card number. If you choose direct Facebook or Instagram sharing, the Meta SDK and the selected Meta app process the content you choose to share and related device or app interaction information under Meta's policies.

Diagnostics

Firebase may process authentication, security, device, network, and diagnostic information required to operate the Service. Flight Crew 2.1 does not enable Firebase Analytics collection.

3. How We Use Information

• Authenticate accounts and save or restore Legacy and Explorer progress.
• Provide gameplay, purchases, rankings, crews, chat, sharing, and other requested features.
• Detect abuse, investigate reports, enforce blocks, secure accounts, and prevent fraud.
• Maintain, troubleshoot, and improve the reliability of the Service.
• Comply with legal obligations and protect players, IT4TW, and the public.

4. Service Providers

We use providers that process information for us only as needed to deliver their services, including Apple (Sign in with Apple, StoreKit, App Tracking Transparency, and App Store services), Google Firebase (Authentication and Cloud Firestore), and Meta (Facebook and Instagram sharing initiated by you). Their handling is also governed by their own privacy policies.

5. Tracking, Advertising, and Sale

Flight Crew does not sell personal information. Because the integrated Meta SDK may link device or app interaction information with information from services operated by other companies, Flight Crew requests permission using Apple’s App Tracking Transparency framework before initializing Meta services. You may decline without losing gameplay or sharing functionality. Advertiser-ID collection and automatic Meta app-event logging remain disabled by Flight Crew.

6. Community Safety

We use content limits and filtering to reduce objectionable user-generated content. Players can report content or users and block direct contact. Reports may be reviewed and may result in content removal, feature restrictions, suspension, or account termination. Safety records may be retained when reasonably necessary to prevent repeated abuse or meet legal obligations.

7. Retention and Account Deletion

We retain account and game data while your account is active and as needed to provide the Service. You can delete your account inside Profile > Settings > Delete My Account. For Sign in with Apple accounts, Flight Crew asks you to authenticate again and revokes the associated Apple authorization before completing deletion.

Deletion removes your Firebase account, save files, profiles, gameplay state, social-share records, your submitted reports, your crew membership, and messages you sent. Other players' messages and de-identified safety records may remain where necessary to preserve their content, investigate abuse, prevent fraud, or meet legal requirements. Backups and logs are deleted or de-identified on their normal cycle, generally within 30 days unless longer retention is legally required.

8. Security and International Processing

We use reasonable technical and organizational safeguards, including authenticated access controls and encrypted network connections. No system is completely secure. Our providers may process information in countries other than your own, subject to their contractual and legal transfer safeguards.

9. Children

Flight Crew is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can investigate and delete it.

10. Your Choices and Rights

You can edit profile information, manage tracking permission in iOS Settings, block or report players, restore purchases, sign out, or delete your account from within the app. Depending on your location, you may also have rights to request access, correction, deletion, restriction, objection, or a portable copy of personal information, and to appeal or complain to a data-protection authority.

11. Changes to This Policy

We may update this policy as the Service or legal requirements change. We will revise the effective date above and provide additional notice in the app when a material change requires it.

12. Contact

For privacy, safety, or data-rights requests, contact IT4TW through it4tw.com. Include "Flight Crew Privacy" in your message and do not send passwords or payment-card information.